Contact us

If you are having trouble ordering online or want to speak to us about your order or any merchandise, you can do so via the below options.


Need to talk to us over the phone? Give us a call on 01242 573558. The shop manager is available Tuesday, Thursday and Friday from 10am to 3pm.


Got a question about product availability, special offers, replica kit or any other merchandise? Email, and we'll get back to you as soon as possible.

For general enquiries or anything regarding tickets, please use the relevant contact details on the main CTFC website.


The Cheltenham Town FC Shop is open Tuesday, Thursday and Friday from 10am to 3pm and on matchdays.

For Saturday matches, the club store is open from 12pm to 3pm and then for 30 minutes after the game. And for most Tuesday night fixtures, the store is open from 6pm until kick-off and for 30 minutes after the match.

The club shop will be closed the week of 17th June for renovations ahead of the upcoming 2024/25 season. The online store will remain active during this time but will be offline for 48 hours on June 20th and 21st.

The club shop is located at the Completely-Suzuki Stadium, Whaddon Road, CheltenhamGL52 5NA near the main entrance at the HGV Drivers UK Stand.

Cheltenham Town FC Club Shop at Completely Suzuki Stadium