Last updated Thursday, July 11

1 Definitions

In this agreement:

“Carrier” means any person or business contracted by us to carry Goods from us to you, whether all or part of the distance.

“Our Web Site” means the entire computing hardware and software installation that is or supports Our Web Site.

“Goods” means any of the Goods we offer for sale on Our Web Site

“Content” means information in any form published on Our Web Site by us or any third party with our consent.

1.1 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.

1.2 All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.

1.3 If we do not have the Goods you order in stock, we will offer you alternatives before we despatch your order. If this happens you may:

1.3.1 accept the alternatives we offer;

1.3.2 cancel your order;

1.3.3 leave the order valid, but tell us to omit the out-of-stock item.

1.4 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.

1.5 Goods are at your risk from the moment they are picked up by the Carrier from our warehouse.

2 Our contract with you

2.1 These terms and conditions apply:

2.1.1 so far as the context allows, to you as a visitor to Our Web Site; and

2.1.2 in any event to you as a buyer or prospective buyer of our Goods.

2.2 Goods advertised may not be available. We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order. That is when our contract is made. It is possible, though unlikely, that the price may have increased from that posted on our web site.

3 Price and Payment

3.1 You must pay us the full price of your order before we will send any part of it.

3.2 Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.

3.3 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

3.4 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

4 Information you give us

4.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

4.2 We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.

5 Delivery

5.1 Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery.

5.2 If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.

5.3 We may deliver the goods in instalments if the goods are not available at the same time for delivery.

6 Taxes, duties and import restrictions

6.1 We have no knowledge of, and no responsibility for, the laws in your country of residence.

6.2 You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country of residence.

7 Goods returned - Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:

7.1 You must tell us you wish to cancel within 14 days of your receipt of the Goods;

7.2 In any event, you may not cancel orders for specially commissioned or personalised goods including named and numbered replica shirts unless the goods are faulty;

7.3 If a player changes his number or leaves the club at any time we cannot offer a refund or an exchange on this shirt (this does not affect your statutory rights)

7.4 The Goods must be returned to us within 21 days of your telling us you wish to cancel:

7.4.1 with both goods and all packaging in their original condition;

7.4.2 securely wrapped;

7.4.3 including our delivery slip;

7.4.4 at your risk and cost (we recommend using a recorded delivery service as we cannot be held responsible for goods not received).

7.5 After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;

7.6 If you do not return the Goods to us, you are still liable to us for the cost.

7.7 We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.